Request an e-invoice from a merchant — France

This only applies if your company has activated the e-invoicing feature in Medius Expense and is set up to receive e-invoices. If you are unsure, contact your company administrator.

When making a professional purchase, you'll need to ask the merchant to issue an e-invoice instead of a paper or PDF receipt. To ensure the e-invoice reaches your Medius Expense account correctly, you must provide the merchant with your company's e-invoicing routing IDs at the time of purchase.

When to request an e-invoice

You can request an e-invoice for both in-store and online professional purchases.

In-store purchases:

  • Ask the merchant to issue an e-invoice before or at the point of payment.
  • Make sure the merchant enters your e-invoicing routing IDs in their system before leaving the store.

Online purchases:

  • During checkout, look for billing or invoicing detail fields and enter your e-invoicing routing IDs there.

Information to share with the merchant

To request an e-invoice, provide the merchant with the following information:

What to provide

Why it's needed

E-invoice field

Field code

Company e-invoicing address

Identifies your company in the PPF directory and routes the e-invoice to the correct Medius Expense account. Format: SIREN/suffix — for example: 123456789/EXP

Addressing identifier

BT-49

Professional email address (the one you use to sign in to your account)

Once the e-invoice is received, Medius Expense uses this address to identify which employee account the e-invoice should be routed to.

Buyer's reference

BT-10

Where to find your e-invoicing routing IDs in Medius Expense

Web:

  1. Click on your profile picture (top-right corner).
  2. Select E-invoicing routing IDs from the menu.

A pop-up displays your two routing IDs — copy each one as needed.

Mobile:

  1. Open the Expenses or Reports screen.
  2. Tap the dedicated e-invoicing icon (displayed in the screen header).

A panel slides up showing your two routing IDs — tap to copy.

What happens next?

Once the merchant submits the e-invoice with your routing IDs, Medius Expense receives it automatically and either creates a new expense on your behalf or reconciles it with an existing one if a match is found.

See How an e-invoice is handled in Medius Expense to understand how the expense is created or matched in your account.


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