Frequently asked questions and announcements

Privacy Policy and Data Storage

Technical Support

Find out here how to contact out support team !

author avatar
1 article by 1 author

Legal archiving

author avatar author avatar
3 articles by 2 authors

How to calculate mileage charges according to URSSAF scale?

Expensya allows you to enter your mileage expenses on the go and guarantees accuracy year round. How are mileage costs calculated according to the URSSAF scalr (France)? In this example we'll conside…

Rim Chermiti
Updated 7 months ago by Rim Chermiti

Does the mileage scale apply to electric vehicles?

Does the mileage scale apply to electric vehicles? In France, in accordance with the decree issued on March 30th 2013, the mileage scale also applies to vehicles less than 3 fiscal horsepower. This a…

Imen Habouria
Updated 1 year ago by Imen Habouria

How to view reports and invoices in calendar mode?

On Expensya, you can view your invoices in calendar mode. Calendar mode gives you a zoomed-out view of the notes posted in a month. This feauture is activated by the administrator of the company from…

Jihen Laribi
Updated 1 year ago by Jihen Laribi

How to collect my invoices from different merchant sites?

This feature allows you to collect your invoices from different merchant sites via the web (Orange, Amazon, SNCF travel...) On the "Invoices" tab,. Click on "e-bills" then "Add a commercial site". Yo…

Ines Bouzaiene
Updated 2 years ago by Ines Bouzaiene

What does "to validate" mean?

An expense's status will show 'to validate' when you use our intelligent recognition tool. The system will ask to cross check and correct the information that we have extracted from your receipt. Onc…

Mohamed Amine Bourbia
Updated 1 year ago by Mohamed Amine Bourbia

How to use Expensya’s fast scan?

Fast Scan allows you to take a picture of your invoice and will process it for you. This feature is available both from the website and the mobile app. From the website: To add an invoice using "fast…

Selim Ounis
Updated 9 months ago by Selim Ounis

Understanding my mileage compensation.

You have filed two identical mileage claims but they have different reimbursement values? This is what we will explain here: First of all, you should be familiar with the principle of compensation. T…

Mohamed Dhifallah
Updated 7 months ago by Mohamed Dhifallah

How do I update my payment method ?

On Expensya, you can update your payment method from the web. This manipulation can only be done by an administrator of the Expensya account. Here’s how: Go to the "Administration" tab, under the "Su…

Jihen Laribi
Updated 2 years ago by Jihen Laribi

Manager or accountant can’t see a report

As a manager or accountant, you can only see the expenses uploaded by users requiring your intervention. If you don't see them, there may be several explanations, so you need to check the following s…

Hamida Laabidi
Updated 1 month ago by Hamida Laabidi

Can I pay in the currency of my choice?

Expensya subscription: The currency in which you will be asked to pay is linked to your country and your method of payment. You cannot manually choose which currency you will pay in. When you select…

Rim Chermiti
Updated 2 years ago by Rim Chermiti

How to refer a contact?

Do you want to sponsor one of your contacts? Piece of cake! Click on your Name at the top of the page, then 'Referral' Copy the link and send to your contacts and both you win and extra month on ever…

Hamida Laabidi
Updated 5 months ago by Hamida Laabidi

How to modify invoices of other employees in Expensya

The Expensya website allows you to modify your team's invoices, when you are their first validator, additional validator, accountant or administrator. When a report is submitted, At the top of the pa…

Jihen Laribi
Updated 2 years ago by Jihen Laribi

Calculating mileage expenses by applying the principle of compensation - case study

Here is a case study example for calculating mileage expenses using the principle of compensation: My company has configured the following URSSAF scale on its Expensya account I entered mileage expen…

Selim Ounis
Updated 9 months ago by Selim Ounis

E-mail notifications sent by Expensya

This article groups the different email notifications sent by Expensya to users: collaborators, validators, accountants and delegates. Emails to collaborators: When an administrator creates a new col…

Rim Chermiti
Updated 1 month ago by Rim Chermiti

Reimbursement: a task held by your company

Expensya is an application that helps you to manage your expenses. It is important to regularly follow the status of your expenses on Expensya in order to know where the reimbursement process is at.…

Jihen Laribi
Updated 2 months ago by Jihen Laribi