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Frequently asked questions and announcements

Importing Credit Card Statements

The web version of Expensya enables you to import your credit card statement, so that you can compare more effectively what exists in Expensya and the transactions shown on your statement. To enable…

Updated 2 months ago by Jihen Laribi

Difference between global admin and restricted admin

A global administrator manages all of the functionalities of a company. The restricted administrator (also called group administrator) only manages the parameters related to the groups assigned to hi…

Updated 2 months ago by Selim Ounis

Access to your Expensya Account

Accessing your Expensya account via the website: To access your Expensya account through the website, you need to have a professional email address. This way,you can independently manage your expense…

Updated 1 month ago by Imen Cherif

What is a report?

What is a report at Expensya?. At Expensya, a report is a folder where you slide in expenses. Arranging expenses in this manner provides the expense management team within your organization with a co…

Updated 2 months ago by Imen Cherif

Why was my expense rejected?

Once you submit your report, you need to wait for your manager to review your expenses: ✅If the full report is approved: The financial team will take care of your reimbursement within a time frame th…

Updated 1 month ago by Imen Cherif

How to create an Expensya account?

Want to create an Expensya trial account? Great ! To do this from the website www.expensya.com, click on 'Free trial' Fill in the the form : And login to your account You will receive an activation e…

Updated 1 week ago by Rim Chermiti

My report is still a draft, what does that mean?

On Expensya, a report goes through different stages from its creation to its finalization. When it's freshly created a report's state is "draft", meaning you can add invoices, modify and delete them…

Updated 1 week ago by Rim Chermiti

How to calculate mileage charges according to URSSAF scale?

Expensya allows you to enter your mileage expenses on the go and guarantees accuracy year round. How are mileage costs calculated according to the URSSAF scalr (France)? In this example we'll conside…

Updated 1 week ago by Rim Chermiti

Does the mileage scale apply to electric vehicles?

Does the mileage scale apply to electric vehicles? In France, in accordance with the decree issued on March 30th 2013, the mileage scale also applies to vehicles less than 3 fiscal horsepower. This a…

Updated 1 week ago by Imen Habouria

How to view reports and invoices in calendar mode?

On Expensya, you can view your invoices in calendar mode. Calendar mode gives you a zoomed-out view of the notes posted in a month. This feauture is activated by the administrator of the company from…

Updated 1 week ago by Jihen Laribi

How to collect my invoices from different merchant sites?

This feature allows you to collect your invoices from different merchant sites via the web (Orange, Amazon, SNCF travel...) On the "Invoices" tab,. Click on "e-bills" then "Add a commercial site". Yo…

Updated 1 week ago by Ines Bouzaiene

What does "to validate" mean?

An expense's status will show 'to validate' when you use our intelligent recognition tool. The system will ask to cross check and correct the information that we have extracted from your receipt. Onc…

Updated 1 week ago by Mohamed Amine Bourbia

How to use Expensya’s fast scan?

Fast Scan allows you to take a picture of your invoice and will process it for you. This feature is available both from the website and the mobile app. From the website: To add an invoice using "fast…

Updated 1 week ago by Selim Ounis

Manager or accountant can’t see a report

As a manager or accountant, you can only see the expenses uploaded by users requiring your intervention. If you don't see them, there may be several explanations, so you need to check the following s…

Updated 1 week ago by Hamida Laabidi

Can I pay in the currency of my choice?

Expensya subscription: The currency in which you will be asked to pay is linked to your country and your method of payment. You cannot manually choose which currency you will pay in. When you select…

Updated 1 week ago by Rim Chermiti

How to refer a contact?

Do you want to sponsor one of your contacts? Piece of cake! Click on your Name at the top of the page, then 'Referral' Copy the link and send to your contacts and both you win and extra month on ever…

Updated 11 months ago by Hamida Laabidi

How to modify invoices of other employees in Expensya

The Expensya website allows you to modify your team's invoices, when you are their first validator, additional validator, accountant or administrator. When a report is submitted, At the top of the pa…

Updated 1 week ago by Jihen Laribi

When will I be reimbursed?

It is important to regularly follow the status of your expenses on Expensya in order to know where the reimbursement process is at. There are several possible statuses for an expense on Expensya : "…

Updated 1 month ago by Jihen Laribi

Reimbursement: a task held by your company

Expensya is an application that helps you to manage your expenses. It is important to regularly follow the status of your expenses on Expensya in order to know where the reimbursement process is at.…

Updated 3 months ago by Jihen Laribi

Managing the Recoverable VAT on Expensya

The Value Added Tax (VAT), primarily known as "Tax on Value Added," is a consumption tax paid by the consumer, collected by the company, and remitted to the state. It is typically included in the fin…

Updated 1 month ago by Imen Habouria

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