Managing rules with credits
Please refer to the article on configuring expense policies via this link: How to Configure Expense Policies.
Explanatory Use Case
If your company has a rule type like "Reimbursement by Ceiling" for a category (e.g., "Dining") that caps expenses at a certain amount (e.g., €20), and you enter an expense where the amount exceeds the ceiling (e.g., €25), you will only be reimbursed up to the ceiling (in this example: €20).
In the scenario where you want to create a credit note for this expense with an amount exceeding the ceiling (e.g., €25), if the rule is applied to credit notes and you create a credit note with an amount exceeding the ceiling (e.g., €25), the company will only recover the capped sum, which was reimbursed initially (in this example: €20).
This is why, as an administrator, you have the option to configure expense rules and choose whether they apply to credit notes.
Activate Expense Rules Management with Credit Notes
- Go to "Admin," then select "Global Settings."
- Access the submenu "Expense."
- Activate the option "Rules management with credits."
Applying Expense Rules to Credit Notes
- Go to "Admin" then select the submenu "Expense and requests" > "Spending Policies"
- Click on "Add a new rule for expenses."
- Select the rule type.
- Click "Next."
- Configure the rule application conditions.
- Click "Next."
- While verifying your settings and assigning a name and exceptions to the rule,
- Check the option "Apply On Credit."
- Click "Add the rule."
How the Expense Rule with Credit Notes Works
- Go to the "Expenses" tab.
- Click "+ Expense," then select "Manual Entry."
- Check "Credit Note / Cancellation."
- Fill in the fields.
- An alert will appear if the expense rule is not followed.