Expensya Two-Factor Authentication (2FA) User Login Guide
Updated
In a world where data security is paramount, two-factor authentication (2FA) becomes a crucial element in safeguarding online accounts. If your tenant has chosen to adopt this security measure on Expensya, it is essential to understand how to enroll and utilize this feature securely.
Discover in this article the clear and simple steps to securely log in to your Expensya account when 2FA is enabled at your tenant level.
- Enrollment via QR code on the web
Users can enroll in two-factor authentication (2FA) by scanning a QR code displayed on the Expensya web platform. This process generates a unique key that synchronizes with the Microsoft Authenticator application.
To synchronize the 2FA solution, follow the detailed step-by-step process:
- Open the Microsoft Authenticator application on your mobile device.
- Click on the + icon to add a new account.
- Choose Work or school account from the options provided.
- Click on Scan a QR code in the Microsoft Authenticator application.
- Use your mobile device to scan the QR code displayed on the Expensya web platform.
- Microsoft Authenticator will automatically synchronize with your Expensya account.
- Once synchronized, a time-based one-time password (TOTP) will be displayed in the Microsoft Authenticator application. Use this code for 2FA authentication during login.
- Enrollment via manual key entry in the Expensya mobile application
Users with activated two-factor authentication can enroll in the Expensya mobile application by manually adding the key provided in the Expensya Next mobile application to the Microsoft Authenticator application.
To enroll in 2FA, follow the detailed step-by-step process:
- Copy the key provided in the Expensya mobile application.
- Open the Microsoft Authenticator application on your mobile device.
- Click on the + icon to add a new account.
- Choose Other from the options provided.
- Click on Or enter the key manually n the Microsoft Authenticator application.
- Paste the key provided in the Expensya mobile application.
- Microsoft Authenticator will automatically synchronize with your Expensya account.
- Once synchronized, a time-based one-time password (TOTP) will be displayed in the Microsoft Authenticator application. Use this code for 2FA authentication during login.
User Experience After Enrollment: Logging in with Two-Factor Authentication
After enrollment, users will be prompted to enter their usual login credentials along with the unique code generated by the Microsoft Authenticator application during each login attempt.
Upon successful verification of login credentials and the 2FA code, users will gain access to their Expensya account.
