How to activate my physical card?

Before using your physical card for purchases, it is necessary to activate it. You can check whether your card needs activation by looking for an indication on the physical card page. Once the card is activated, you can use it for your purchases. 

To activate your card, you can follow either of the two methods listed below.

Option 1: Activate my card by making a chip and pin payment at a physical terminal 

You can activate your physical card by performing a first payment at a merchant using the card’s PIN code.   

Retrieve your physical card PIN code by following these steps: 

  1. Navigate Head over to “Expensya Card” menu 
  2. Access Go to the  “My cards” sub-menu 
  3. Choose “Physical Card” 
  4. Click on “Show PIN Code”, you will receive an SMS on your registered mobile. Click on Use the sent link to and validate confirm the request  
  5. You will see the 4-digit PIN on your browser 

You can use this PIN code for your first physical purchase, and your card will be automatically activated as soon as you perform your first transaction.  

Option 2: Activate my card online using the identifier  

You can also activate your card online by entering the identifier number available on the back of your card.  

  1. Head over to “Expensya Card” menu 
  2. Go to “My cards” sub-menu 
  3. Choose “Physical Card” 
  4. Click on “Activate my Card” 
  5. Enter the 10-digit identifier available on the back of your card and click on “Activate my card”   


How did we do?


Powered by HelpDocs (opens in a new tab)