How to request a physical Expensya card for an employee ?

To request a physical Expensya card for an employee:  

You can follow the following steps: 

  1. As an Admin with the “Can manage cards” payment role, browse to the "Payment Instruments” section under the “Payment” menu, and view the list of Expensya cards under the “Expensya cards” tab. 
  2. To request a physical Expensya card, choose an employee with an enabled virtual card and click on “order the card” button and fill in the address where the physical card will be delivered:  
  • Address: building number and street name  
  • City 
  • Country 
  • Zip Code 
You may request only one physical Expensya card per employee.

  1. Click on the "Confirm" button.  
  2. The admin will need to provide consent through an SMS authentication operation. 
  3. The physical Expensya card will be displayed within 72 hours into the Expensya cards list under “Expensya cards” tab with an “To Activate” status. 
  4. The card will be physically delivered to the employee's provided address.

How did we do?

Powered by HelpDocs (opens in a new tab)